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Customer Care

 

Airpath Customer Care™

With Airpath Customer Care, you can focus on your core business while we focus on satisfying the technical needs of your end-users.

Our fully staffed Customer Care Center is prepared to deliver expert support to ensure a positive and productive on-line experience for your customers.

Level 1 end-user telephone support addresses the technical and customer service needs of your end-users and is available, toll free, 24 hours a day, 7 days a week.

Level 2 Provider support grants providers access to our technical support team and offers escalation to Level 3 support engineers for critical care requests. Provider Support is available Monday through Friday, 9:00AM to 8:30PM EST and can be initiated by phone or email.

Download the Customer Care Datasheet

 

For more information or to begin service, contact an Airpath Sales Representative.
Tel: 419-930-1500 or Toll Free: 866-724-7728

 

 

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