Airpath and Connect Freely Inc. Enable Vacationers to Stay Wirelessly Connected in the Carolinas
4/10/06

WALTHAM , MASS. – APRIL 10, 2006 – Airpath Wireless, Inc., the leader in enabling management and roaming for wireless broadband networks, today announced that ConnectFreely, a leading Carolina’s based broadband service provider, is employing Airpath’s metro class operational support system (OSS), WiBOSS® Metro, for their back office wireless broadband solution. WiBOSS® Metro handles the back-end, business-critical tasks such as subscriber management, provisioning, billing and authentication for its Wi-Fi service offering. 

Whether the Ashworth condominiums, Fairfield Resort, or Lakewood Campground in Myrtle Beach, increasingly visitors to the Carolinas are finding that amenities such as wireless broadband access abounds. In Myrtle Beach alone, there are over 50 high-rise residential complexes which compete for residents and renters. Property managers have seen a growing demand for wireless broadband connectivity due to the rising number of mobile devices as well as residents and visitors demand for both indoor and outdoor access.

Connect Freely provides wireless access as an amenity to a wide variety of these multiple dwelling units (MDUs) ranging from smaller fifty unit buildings to a twenty story condominium. By working with each multi-dwelling unit to quickly deploy a wireless network and offer flexible usage models for each resident, they provide a significant differentiator for each establishment. Connect Freely’s CFO Jim Middleton firmly believes that ease of use and responsive customer service is a crucial component of offering Wi-Fi as an amenity. 

“High-tech guests demand more than soft towels, a firm mattress and a beautiful view,” explained Steve Dale, president of Connect Freely. “Whether it’s a seventy-five year old winter visitor or “snowbird” that just bought a laptop to stay connected to their family, or any of the many different vacationers visiting the Myrtle Beach area, we are focused on providing the highest service levels possible—making wireless access as easy as turning on a water faucet. Airpath provides us with a rock solid and scalable billing system, and phenomenal customer service for end users taking advantage of our wireless service.”

Airpath’s WiBOSS® Metro solution is a robust, hosted platform that performs the back-office tasks necessary to operate and manage public Internet access services for service providers and network operators running hot zones and retail metro networks. It performs all critical business tasks for network operators and service providers such as subscriber management, provisioning, authentication, authorization, accounting, report generation, and network management within a single application. WiBOSS® Metro offers a high degree of flexibility and management to providers by enabling multiple, customized service plans by venue, unique web portals by venue, and highly detailed reporting capabilities. Full customer care support for providers and end users is available via Airpath’s 24x7x365 US-based customer care facility.

“While it is increasingly common for people to expect wireless high speed Internet service whether they are at home, at work or traveling, Connect Freely’s corporate commitment to high levels of customer service and ease of use ensures that end user expectations are met and that access is seamless,” said Olivia Hecht, director of marketing at Airpath. “We are pleased that Connect Freely believes our WiBOSS® Metro OSS and customer care solutions are best in class and provide the most flexible and scalable way to provision, deploy and manage broadband wireless networks and also offer unparalleled end user customer support.”

About Airpath Wireless, Inc.
Airpath Wireless, Inc. is “clearing the way,” enabling providers to easily manage their wireless broadband networks and roaming. Using its powerful hosted-software applications, Airpath enables providers with the flexible tools and services to manage their business, offering seamless, global access to wireless broadband services across disparate networks on a global scale. Founded in 2001, the company is a privately held, venture-funded corporation with lead investments from Boston Millennia Partners. It is headquartered in Waltham, Massachusetts. For more information, visit Airpath on the web at www.airpath.com.

About Connect Freely

Connect Freely was founded in 2004 by industry veterans with an indepth knowledge and comprehensive experience in the business of wireless networking. The Connect Freely team of professionals aims to provide property owners in the multi-tenant and vacation rental industry with a cost-effective and fully managed wireless internet access solution that results in immediate and measurable benefits for our customers and their guests. Our business is based on a firm foundation of consistent customer satisfaction. We go beyond a mere business transaction and make it our goal to build solid and long-term working relationships by exceeding expectations and ensuring the maximum level of customer satisfaction at all times.

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